ShopRUNWAY360 is a marketplace for fashion designers to display exclusive offers to American Express® Card Members. These offers are often limited in time, quantity, or reach and include pre-sale items. All sales are final. You can always contact us for any return question at firstname.lastname@example.org
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges are not offered by SHOP RUNWAY360. To request an exchange contact the Designer directly.
shopRUNWAY360 is an independent marketplace that features Fashion Designers and their products exclusively for American Express Card Members. This means that only AMEX credit cards are accepted as a form of payment. On this marketplace you will find a rotating roster of the fashion industries most ambitious Designers. With a focus on exclusive products, pre-sale items, early access, and product drops, shopRUNWAY360 is focused on delivering unique and time sensitive offers.
By completing the checkout process and placing an order, you are purchasing the products from the relevant Designer (and not directly from us). Runway360 is handling the transaction for each Designer and managing the marketplace. However, the Designer will receive your order and ship you the items.
You will only need an account once you place an order. This is to allow you to review your orders, order history, and any other notifications.
Follow the 'Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.
Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can then manage your email preferences under ‘My Account’.
To unsubscribe from email communications you can choose the unsubscribe link in any shopRUNWAY360 email. Or you can also unsubscribe here.
Click on ‘Size Guide’ on the item’s page to view our conversion chart. We also provide fit information and model measurements for each style under the ‘Size & Fit’ tab.
Yes, you might be able to cancel some items before we prepare your order. This is usually within 5-10 minutes of your order. Just head to 'Orders & Returns'. We can't add items to an existing order, but you can place a new order for any additional pieces. You can find more info in our Return & Refunds Policy.
shopRUNWAY360 is a marketplace for fashion designers to display exclusive offers to American Express Card Members. These offers are often limited in time, quantity, or reach and include pre-sale items. All sales are final. You can always contact us for any return question at email@example.com
American Express cards are the only form of payment accepted through shopRUNWAY360.
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